Nov 12, 2022Liked by Dharmesh Ba

The major problem arises with lack of vernacular support and digital literacy what if they can select language to type in settings? Or in chat bots that provide support on WhatsApp?

But again spam links can also be made in vernacular, how do we cut down these frauds keep us motivated to design new things.

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I did a small research about this topic a while back. One of the insight was the extensive use of voice messages. WhatsApp was natively designed for English, and Indians who joined WhatsApp early started typing their language in English to chat. But people who joined later, used voice messages extensively to chat. It's much more intuitive and personal.

Full thread: https://twitter.com/rajeshraghavan_/status/1313828918428725250

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