The Google Pay delight layering you discussed is what seperates successful products from functional ones. That scratch card and blue tick sound effect are tiny details but they transformed payments from a utility into an experience. Your point about the shift from ask to do in agentic AI is spot on for Alphabet's future. If Google can build agent flows that handle complex tasks like your chai and pakora example, it could redefine how we interact with their entire product suite.
The Google Pay delight layering you discussed is what seperates successful products from functional ones. That scratch card and blue tick sound effect are tiny details but they transformed payments from a utility into an experience. Your point about the shift from ask to do in agentic AI is spot on for Alphabet's future. If Google can build agent flows that handle complex tasks like your chai and pakora example, it could redefine how we interact with their entire product suite.
Super insightful conversation and really great questions! Thanks a lot for sharing this 🙌